РЕГЛАМЕНТ (ЕС) N 261/2004 ЕВРОПЕЙСКОГО ПАРЛАМЕНТА И СОВЕТА ОБ УСТАНОВЛЕНИИ ОБЩИХ ПРАВИЛ В ОБЛАСТИ КОМПЕНСАЦИИ И СОДЕЙСТВИЯ ПАССАЖИРАМ В СЛУЧАЕ ОТКАЗА В ПОСАДКЕ, ОТМЕНЫ ИЛИ ДЛИТЕЛЬНОЙ ЗАДЕРЖКИ АВИАРЕЙСА И ОБ ОТМЕНЕ РЕГЛАМЕНТА (ЕЭС) N 295/91. Регламент. Европейский Союз. 11.02.04 261/2004

Article 2
                             Definitions

     For the purposes of this Regulation:
     (a) "air carrier" means an air transport undertaking with a valid
operating licence;
     (b) "operating air carrier" means an air carrier that performs or
intends  to  perform  a flight under a contract with a passenger or on
behalf  of  another  person,  legal or natural, having a contract with
that passenger;
     (c)  "Community  carrier"  means  an  air  carrier  with  a valid
operating  licence  granted  by  a Member State in accordance with the
provisions  of  Council Regulation (EEC) No 2407/92 of 23 July 1992 on
licensing of air carriers <*>;
--------------------------------
     <*> OJ L 240, 24.8.1992, p. 1.

     (d)  "tour operator" means, with the exception of an air carrier,
an  organiser  within  the  meaning  of Article 2, point 2, of Council
Directive  90/314/EEC  of  13  June  1990  on  package travel, package
holidays and package tours <*>;
--------------------------------
     <*> OJ L 158, 23.6.1990, p. 59.

     (e) "package" means those services defined in Article 2, point 1,
of Directive 90/314/EEC;
     (f)  "ticket"  means  a  valid  document  giving  entitlement  to
transport,  or  something  equivalent  in  paperless  form,  including
electronic  form,  issued  or  authorised  by  the  air carrier or its
authorised agent;
     (g) "reservation" means the fact that the passenger has a ticket,
or other proof, which indicates that the reservation has been accepted
and registered by the air carrier or tour operator;
     (h)  "final  destination"  means  the  destination  on the ticket
presented  at  the  check-in  counter  or,  in  the  case  of directly
connecting  flights,  the  destination of the last flight; alternative
connecting  flights  available  shall not be taken into account if the
original planned arrival time is respected;
     (i)  "person  with  reduced  mobility"  means  any  person  whose
mobility  is  reduced  when  using  transport  because of any physical
disability   (sensory   or   locomotory,   permanent   or  temporary),
intellectual  impairment,  age  or  any other cause of disability, and
whose situation needs special attention and adaptation to the person`s
needs of the services made available to all passengers;
     (j)  "denied  boarding"  means a refusal to carry passengers on a
flight, although they have presented themselves for boarding under the
conditions  laid  down  in  Article  3  (2),  except  where  there are
reasonable  grounds  to deny them boarding, such as reasons of health,
safety or security, or inadequate travel documentation;
     (k)  "volunteer"  means  a  person  who has presented himself for
boarding  under the conditions laid down in Article 3 (2) and responds
positively  to  the  air  carrier`s  call  for  passengers prepared to
surrender their reservation in exchange for benefits;
     (l)  "cancellation" means the non-operation of a flight which was
previously planned and on which at least one place was reserved.